Privacy Policy

What information do we collect?

We collect basic information from you when you register on our site, place an order, or fill out a form.

When ordering or registering on our site, you may be asked to enter your: name, e-mail address, mailing address and phone number. You may also, however, visit our site anonymously. Create A Castle will never sell, trade, or give away your personal information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  •  To personalize your experience. Your information helps us to better respond to your individual needs.
  •  To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  •  To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  •  To process transactions. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product.
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

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